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Inversive

GENERAL TERMS AND CONDITIONS OF SALE - INVERSIVE SOFTWARE

I. About INVERSIVE

The Software named “INVERSIVE” is published by INVERSE, a simplified joint-stock company (société par actions simplifiée) with a share capital of €10,000, registered with the Paris Trade and Companies Register under number 918 885 252, whose registered office is located at 58 AV DE WAGRAM 75017 PARIS 17, France (“INVERSE”).

II. Purpose - Scope of the General Terms and Conditions of Sale

The purpose of these General Terms and Conditions of Sale (“GTC”) is to set out the terms and conditions of use of the “INVERSIVE” Software Suite. The GTC are enforceable against the Customer, who acknowledges having read them and having accepted them without reservation. The GTC prevail over all contractual documents issued by the Customer, in particular its own purchase conditions or its own purchase orders, which the Customer expressly acknowledges. The GTC applicable to the Customer are those of the version in force on the date of the order and set out in the purchase order. The signature by the customer of said purchase order entails its unreserved acceptance of these general terms and conditions, the provisions of which may have been freely negotiated between the parties. Said purchase order is subject to these general terms and conditions, forms an integral part of them and is inseparable from them. The provisions of these general terms and conditions and of the special conditions set out in the attached purchase order constitute the entirety of the agreement, hereinafter referred to as the contract, entered into between the parties.

III. Definitions

Terms beginning with a capital letter in the GTC have the following meaning:

“Subscription Plan”: subscription by the Customer to the services for a Term of 36 months, the Scope of which is specified in the order;

“Administrator(s)” means the status authorizing the creation of an Employee account and granting all the administration privileges for its organization (access, viewing, modification and export of the Content), as well as the configuration and setup privileges for the Account;

“GTU” means the General Terms of Use of the Software;

“Customer” means the legal entity or natural person taking out, for professional purposes, a subscription to the Software or to additional services (Professional Services), which fall within the scope of its commercial, industrial, craft, professional or agricultural activity, including where it acts in the name of or on behalf of another professional;

“Employee(s)” means the natural persons employed by the Customer and authorized to use the Software for professional purposes: they have access to an Account configured by the Account Creator, without administration rights over the various Modules;

“Partner(s) or Supplier(s)” means the natural persons of a partner or supplier of the Customer, authorized to use the Software for professional purposes: they have access to an Account configured by the Account Creator, without administration rights;

“Account” means a valid account giving access to the Software and to the additional services (Professional Services) subscribed to by the Customer;

“Trial Account” means the Trial Account made available free of charge to a third party in order to evaluate the Modules under the conditions of article 4.4;

“Content” means any content that Producers or Customers may download and categorize from the platform;

“Account Creator” means the natural person duly authorized by the Customer to enter into the Subscription and to define the Administrator and Employee accounts;

Personal Data means any personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) relating to a natural person who is or could be identified;

“Term” means the firm number of months during which the Customer is authorized to access and use the Software;

“License” means the non-exclusive license to use the Software granted by INVERSE to the Customer and to the Users;

“Software” means the software offering named INVERSIVE developed by INVERSE, providing several Modules to which the Customer may subscribe. The software offering comprises the following Modules:

The Platform developed as “Software as Service” (SaaS), enabling the management of the Hardware Devices, the management of the Content hosted on the platform, the management of the Assets, the associated management dashboards, account management and organization management.

INVERSIVE Catalog: software enabling access to and execution of applications on the Authorized Devices. It comprises the program provided in the form of a service and accessible on computers, and the program embedded in the Authorized Devices.

INVERSIVE Lobby / Intraverse: software enabling access to the company’s immersive environment on the Authorized Devices. It comprises the program provided in the form of a service and accessible on computers, and the program embedded in the Authorized Devices.

Authorized Devices: Hardware equipment supported by the INVERSIVE software suite;

“Party(ies)” means INVERSE and/or the Customer;

“Scope” means the level of services associated with the subscription to the Software, which varies according to the Modules, the features and the level of assistance (Support);

“Privacy Policy” means the document drawn up by INVERSE detailing its management of the processing of the Personal Data of the Customer and of the Users and setting out all of their rights in accordance with the GDPR;

“Price” means the prices of the services and offerings chosen by the Customer;

“GDPR” means EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data

“Site” means INVERSE’s website accessible at the address https://inversive.fr/ presenting the Software, and operating with the Google Chrome browser;

“Subscription” means the contractual commitment binding the Customer to INVERSE for the use of the Software;

“Users” means the Account Creator, the Administrators, the Employees, the third-party partner customers and suppliers of the Customer to whom it grants specific and strictly limited access, as well as any third party having obtained access to the Software on a trial basis.

IV. Description of the Software and of the Services offered by INVERSE

4.1. Description of the Software

INVERSIVE is a software program offering several Modules, accessible from a computer connected to the Internet or installed on the Devices Authorized by INVERSE, with features allowing its Users to access, in particular, Content. The Software is made available under the conditions provided for by these General Terms and Conditions of Sale (hereinafter referred to as the GTC) and the General Terms of Use (hereinafter referred to as the GTU).

4.2 Customer Support

A support team will be in charge of technical relations with the customer once the contract has been concluded. It may be contacted at any time at the following address: support@inversive.fr, by the persons designated as customer contacts. The support team will be available Monday to Friday from 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m. To facilitate exchanges, the customer will designate a person as well as an alternate to centralize technical requests by email. The hours used under this contract are set in the CET/CEST standard (UTC+1 in winter legal time, UTC+2 in summer legal time) unless otherwise stated.

4.3 Access levels to the Modules

The Users’ Accounts are defined according to their access levels. Where the Customer subscribes to Accounts for Employees, Partners or third-party customers of the Customer, they have access to the Modules under the conditions defined by the Administrators and under the sole responsibility of the Customer. By default, the Account configured by INVERSE is an Account for the Account Creator, who has all the access rights granted by the Administrator status. INVERSE may not be held liable in the event of fraudulent maneuvers used for unlawful or unauthorized use of the Accounts.

4.4 Trial Account

INVERSE offers the possibility of creating an account free of charge for a Third Party wishing to evaluate the Solution.

This Trial Account is made available for a period of fifteen (15) days from commissioning and under the following conditions:

Only one Trial Account may be created per Organization and this offer is not renewable;

INVERSE may, at the Customer’s request and without being obliged to do so, allow the Customer to use the Trial Account for an additional period;

The Third Party authorized to use a Trial Account acknowledges that access to the Software is intended solely to allow it to test the Modules before possibly taking out a paid subscription. In this respect, it refrains from carrying out any processing or services whatsoever for third parties using its Trial Account;

The Third Party authorized to use a Trial Account must have read and accepted the GTU before accessing the Software;

INVERSE may not be held liable on any grounds whatsoever as a result of the use of the Software on a trial basis. INVERSE will not be liable for any compensation of any kind in the event of a malfunction of the Software throughout the duration of the trial.

INVERSE reserves the right to delete without notice any Trial Account that does not comply with the foregoing provisions or with any other provision of these GTC. In the event that the trial is not followed by the Subscription to an Account, INVERSE will delete the Trial Account of the authorized Third Party and the associated data within twelve (12) months from the closure of the Trial Account.

4.5 Information provided to the Customer

The Customer acknowledges having verified that the Software is suited to its needs and having received all the information and advice necessary prior to the Subscription. The Customer acknowledges in particular having read all the documentation made available to it. To make sure that the Software is suited to its needs, the Customer has the option of receiving a personalized demonstration; of obtaining access to the Software on a trial basis to allow it to test the features itself under the conditions of article 4.4 of the GTC; of being supported by a trainer or a consultant from the Professional Services department (paid service, on quotation). The Customer also acknowledges having been fully informed by INVERSE of the extent of its contractual obligations under these GTC.

V. Conditions of access to the Software and creation of the Accounts

5.1. Account Creator account

The Account Creator accepts the GTC in order to access the Software and use its various features. The Account Creator must be legally capable of contracting, must hold the necessary authorizations and must comply with all applicable law.

To open an Account, the Customer provides INVERSE with the following information:

  • The company name;
  • The last name and first name of the Account Creator;
  • A billing address;
  • A valid email address for the Account Creator;
  • A telephone number;
  • The country of affiliation;
  • The commercial name on INVERSE (the name of the site displayed in the address bar / URL)
  • A Kbis extract or any other document making it possible to identify the Customer may be requested.

The Account Creator undertakes to provide accurate information and to inform INVERSE of any change to the information provided when the Creator and/or Administrator accounts were created. Any change of Creator is subject to a written and detailed request from the Creator (or from an Administrator in the event of the Creator’s unavailability), accompanied by a Kbis extract or any other supporting document substantiating the request. The Account Creator provides INVERSE with the new relevant information, and in particular all the required legal information, for the modification and updating of the Account.

5.2. Users’ Accounts

The Users declare that they are authorized to use the Software and that they have accepted the GTU in order to use the Software. The Account Creator and/or the Administrator configure(s) the setup of the Employees’ Accounts in compliance with article 4.3 (“Access levels to the Modules”). Where applicable, it also configures, under its sole responsibility, the limited access granted to the Customer’s third-party customers or partners. From their Account, the Users access the Software and access the Content. Third Parties having obtained access to the Software on a trial basis declare that they are authorized to use it, and that they have accepted the GTU in all their provisions.

5.3. Password

The password associated with the Account is strictly personal and confidential and must not be shared with third parties. The Customer is responsible for the loss or theft of passwords. INVERSE recommends that the Customer change the passwords regularly and choose complex passwords comprising letters, numbers and special characters. INVERSE invites the Customer to consult the CNIL website, which offers a list of tips for managing passwords securely. The Customer undertakes to inform INVERSE by email and without delay in the event of theft or loss of its credentials and/or passwords.

VI. Obligations of INVERSE

6.1. Obligations of INVERSE

INVERSE grants the Customer, and the Users acting on behalf of the Customer, a non-exclusive right to access and use the Software in accordance with the GTC.

INVERSE undertakes to act with care and diligence in the provision of a quality service, in accordance with the practices in force in this field and with the state of the art. INVERSE will endeavor to provide permanent access to the Modules, 24 hours a day and every day, except in the event of the suspension or scheduled maintenance referred to in Article 10.1.1 of the GTC, or in the event of Force Majeure, as defined in Article 16.5 of the GTC.

6.2. Obligations relating to the Customer’s Content

INVERSE undertakes to:

  • take the technical and organizational measures necessary to ensure the security and confidentiality of the Content during the Term;
  • take all reasonable precautions to ensure the physical protection of the Content.

VII. Obligations of the Customer and of the Users

7.1. Access to the Modules by the Users

The Customer has a personal right to use the Software under the conditions provided for at the time of the Subscription, and undertakes to inform INVERSE immediately and as soon as possible of any exceeding of the number of Users provided for in the contract.

Any change of tier during a financial year gives rise to additional invoicing at the price of the new tier, pro rata temporis to the number of months remaining to run in the financial year. Note that the Customer has a notice period of six (6) months towards INVERSE concerning any change in the number of its users. If this period has not been complied with, INVERSE will not be able to undertake to maintain the service initially planned.

The Users must use the Software in accordance with the GTU and with these GTC. They agree to be bound by them for the entire Term. The Customer guarantees compliance with the GTU and with these GTC by the Users. To access the Software, the Users must have access to a device connected to the Internet or allowing access to and execution of the applications on the Authorized Devices. All costs necessary for the equipment and the connection of the Users to the Internet, and for their access to and use of the Modules, are the sole responsibility of the Customer on whose behalf the Modules are used.

7.2. Use of the Software

To use the Software, the Customer undertakes to:

  • use the Software in accordance with its intended purpose, with the GTU and with these GTC, and cooperate in good faith with INVERSE;
  • comply with the technical prerequisites or recommendations issued by INVERSE;
  • never share access to the Software, this right being strictly personal;
  • respect the rights of third parties and, more generally, the laws and regulations in force relating to the use of the Modules;
  • not harm the reputation of INVERSE, disparage the Software Offering or defame INVERSE, in particular on the Internet, including on social networks, and exercise moderation and caution in any statements concerning INVERSE or its employees;
  • not engage in any conduct that could interrupt, destroy, limit or, more generally, harm INVERSE, or allow Customers and Users to access and use the Software without authorization, including by using viruses, malicious code, programs or files;
  • not copy or sell all or part of the Software.

In the event of a breach of the foregoing, INVERSE reserves the right to immediately suspend access to the Customer’s Accounts without compensation, in addition to implementing the provisions set out in Article 9.2.2 (Termination for breach) of these GTC.

7.3 Content belonging to the Customer and accessible via the Software

The Customer is fully and solely responsible for the Content uploaded, stored or posted online via the Software. The Customer grants INVERSE the right to access the Content in order to operate the Software, ensure its security, and for the purposes of support and storage of its Content. The Customer agrees that INVERSE exercises no control over its Content, and undertakes to comply with all legal and regulatory requirements, in particular those relating to Personal Data. The Customer undertakes to respect, and to have the Users respect, the rights of third parties, including personality rights and intellectual or industrial property rights such as copyright, patent rights, design rights and trademarks. The Customer stands as guarantor for the stored Content to which it has given the Software access.

7.4. Payment

The Customer undertakes to make payments to INVERSE in accordance with Article VIII of the GTC.

7.5. Retrieval of the Content by the Customer at the end of the Subscription

The Customer is informed that INVERSE does not retain the Customer’s Content indefinitely. The Customer may request INVERSE to retrieve its Content within a limit of ninety (90) days, under the conditions of Article 9.3 (Access to the Software and retrieval of data by the Customer) of these GTC.

VIII. Price

8.1. Prices applicable to the Software Offering

The Prices invoiced by INVERSE to the Customer are those in force on the day of the Subscription or of its renewal. The applicable Prices are indicated on the purchase order signed by the customer and appended hereto, in accordance with the invoicing and payment terms set out in that same purchase order. The Prices may differ depending on the Scope and the number of Users, the Modules chosen, the applicable currencies and the possible application of taxes. The Modules chosen by the Customer at the beginning of the Subscription will bind it for the entire Term. During the Term, the Customer may choose a higher Scope, increase the number of Modules and of Users, but may under no circumstances choose a lower Scope, exchange one Module for another, or reduce the number of Modules or of Users. A new purchase order will be drawn up by INVERSE. Where applicable, each additional purchase order signed by the customer will, like the initial purchase order, be subject to these general terms and conditions.

8.2. Payment

The total price due in respect of the Subscription is payable in advance for a period of 12 months, at the beginning of the subscription or of the renewed period. In the event of late payment, the Customer will be liable for a fixed sum of forty (40) euros. Any delay in payment gives rise to the payment of interest by the Customer on the amount remaining due at the due date. The interest rate corresponds to the rate applied by the European Central Bank, at the due date, to its operations in euros, increased by ten (10) percentage points. The Customer must reimburse INVERSE for all costs (including any attorneys’ fees) associated with the recovery of payments not honored by the Customer. INVERSE reserves the right, in the event of non-payment by the Customer of one of its invoices, to suspend access to the Software until payment is received in its full amount.

8.3. Invoices

Invoices are issued electronically only, which the Customer expressly accepts. The Customer undertakes to inform INVERSE of any change in its postal and banking address or in any other information necessary for payment. Any dispute concerning an invoice must be expressed in a letter or an email sent with acknowledgment of receipt within fifteen (15) days from the date of the invoice (or pro forma invoice). In the absence of such a letter or email, the Customer will be deemed to have accepted the invoice.

8.4. Changes to the Price policy

INVERSE reserves the right to update its Price policy at any time, subject to the following provisions:

The Prices applicable to Customers at the time of the creation of their Account are guaranteed until the renewal of the Term: the new Price policy will apply only upon renewal of the subscription, at a minimum under the conditions stipulated in Article 8.5.

The Customer remains free not to renew the Subscription if it does not accept the new rates.

8.5. Changes to the Price policy

Prices are deemed to be established under the economic conditions in force in the month of the date of acceptance of the Quote or of signature of the Purchase Order, referred to as month M0. The revisable prices; namely the price of the subscription are revised on the anniversary date of the notification of the contract, in application of the following formula:

Pr = {0.15 + 0.85 (SYNr/SYN0)} × P0

Where:

- Pr: represents the revised price;

- P0: represents the initial price stated in the financial appendix to the contract commitment form

- SYNr: represents the latest value of the SYNTEC index known at the date of

the price revision;

- SYN0: represents the value of the SYNTEC index in month M0

The SYNTEC index is published by the SYNTEC professional federation, it is

available at https://www.syntec.fr/indicateurs/indice-syntec/#anchor-3.

IX. Term and termination

9.1. Term

The Subscription is entered into for a Term of thirty-six (36) months and may be renewed at the Customer’s request for periods of 12 months by tacit renewal each year. Failing a renewal requested by the Customer, the Subscription will end on the last day of the Term.

9.2. Termination

9.2.1 Termination for convenience by the Customer

The Parties undertake to perform all the provisions of these GTC until their term. In the event that the Customer wishes to terminate its commitment before the expiry of the term of the current Subscription Plan, it acknowledges that it must nevertheless perform all of its obligations and pay the price agreed for the Subscription Plan under the following conditions:

In the event of termination occurring in the first year of the contract, the Customer is liable for payment of 100% of the amount of the first year’s subscription and of 70% of the amount remaining to run for years 2 and 3;

In the event of termination occurring during the second year of the contract, the Customer is liable for payment of 100% of the amount of the annual subscription pro rata to the number of months elapsed at the date of notification by the Customer of the said termination and of 60% of the amount remaining to run for years 2 and 3;

In the event of termination occurring during the third year of the contract, the Customer is liable for payment of 100% of the amount of the annual subscription pro rata to the number of months elapsed at the date of notification by the Customer of the said termination and of 50% of the amount remaining to run for year 3;

Termination must be notified by registered letter with acknowledgment of receipt.

No refund or credit may be made for partial use of the Software.

9.2.2 Termination for breach

In the event of a failure by one of the Parties to perform any of its obligations under the GTC, which failure is not remedied within thirty (30) calendar days from receipt of a formal notice by registered letter with acknowledgment of receipt, the other Party may terminate the Subscription.

In the event of a payment delay of more than thirty (30) days, INVERSE may consider that the GTC have been terminated on the date on which the payment is due.

INVERSE reserves the right to unilaterally terminate a Customer’s Subscription if the Content stored, posted online and/or exchanged were to create operational problems or problems relating to its servers.

Termination must be notified to the defaulting Party by registered letter with acknowledgment of receipt.

9.3 Return, deletion of content at the end of the Term

The Customer has the option, within the ninety (90) days following the end of the Term, whatever the cause, of requesting from INVERSE, for a fee, a copy of its Content, which INVERSE will return to it in a structured, commonly used and readable format. If the Customer’s request concerns items not provided for in Article 9.3 or requires INVERSE to implement complex retrieval processes, all the costs of retrieving the items listed below, the external medium and the secure shipment will be the subject of a quote and will be borne by the Customer.

To the extent that this retrieval is technically possible, these items and information are as follows:

  • Use of the content,
  • customer scoring.

INVERSE will delete Customers’ Content from its servers within 120 (one hundred and twenty) days after the end of their subscription, except for any Content whose longer retention would be required by legislation or by a legitimate interest.

X. Liability & exclusion of warranties

10.1 Liabilities and warranties of INVERSE

10.1.1 General

INVERSE provides the Modules under a best-efforts obligation. INVERSE does not warrant that the Modules will operate without interruption or malfunction, or that they will be free from anomalies or errors that can be corrected, or that they are compatible with hardware or a configuration other than those expressly approved by INVERSE.

INVERSE reserves the right to interrupt access to the Modules at any time and temporarily:

  • to carry out an update, technical maintenance or improvement work on the Modules, which will contribute to their proper operation, or to repair a breakdown. INVERSE will use its best efforts to notify the Customer of such interruptions and not to disrupt the Customer's business;
  • in the event of unavailability of the servers for any reason whatsoever;
  • in the event of non-payment, of breaches of the GTC and of the GTU, of infringements by a third party of the security of the Software and of the Content hosted by INVERSE.

INVERSE shall not be liable for any compensation in the event of a temporary interruption of access to the Modules under the conditions set out above. Under no circumstances shall INVERSE be directly or indirectly liable for any damage caused to Customers, to Users or to a third party through their own fault. INVERSE reserves the right to discontinue the marketing of a Tool without compensation and upon two (2) months' prior notice, and to change the features of the Software at its sole discretion.

10.1.2 Hosting and retention of the Customer's Content

The Software is hosted on INVERSE's dedicated and secure platform, in a data center located in France. The Customer's Content, whether stored, uploaded or downloaded by the Users, is backed up on dedicated external servers belonging to INVERSE. The Customer's Content is stored on INVERSE's servers for 120 (one hundred and twenty) days after the end of its Subscription Plan, except for any Content whose longer retention is required by law or regulation. INVERSE grants access to the Software and to the Content only to persons specifically authorized by INVERSE and by the Customer, and implements the technical measures and means necessary to ensure the security of connections, of the Customers' Content and of their Personal Data.

10.2 Limitation of INVERSE's warranty

To the extent provided by applicable law, the services of inverse are provided and licensed as is. inverse does not warrant that use of the modules will be uninterrupted or error-free.

Whatever the cause, INVERSE's total aggregate liability shall never exceed the amount of the sums actually received from the Customer by INVERSE in consideration for its annual Subscription Plan.

This liability cap does not, however, apply to liability arising from:

  • death or personal injury;
  • gross negligence or willful misconduct;
  • any other basis that cannot be excluded or limited under the applicable regulations.

INVERSE may be held liable only for the damage that INVERSE has directly and exclusively caused, without any joint or in solidum liability with the third parties that contributed to the damage. INVERSE shall not be held liable for indirect damages such as loss of profits, of orders, of customers or of revenue, non-material or commercial harm, and its liability may not be sought in the context of an action brought against the Customer by a third party.

10.3 Liability and warranty of the Customer

10.3.1 Access to and use of the Software

The Customer acknowledges that the Modules constitute a particularly complex platform, notably in terms of computer technology. INVERSE uses processes and techniques that comply with the state of the art. However, in the current state of knowledge, tests and experiments cannot cover every possible use. The Customer therefore undertakes to bear the risks of the Modules being unsuitable or unavailable. The Customer acts as an independent entity and consequently assumes all the risks of its business. It is solely responsible for the Subscription, for the Content and for the files transmitted, distributed or collected, as well as for their operation and their updating. The Customer is responsible for:

  • its access to and the use of the Software by all the Users;
  • obtaining and maintaining all the equipment necessary to access the Software;
  • ensuring that such equipment is compatible with the Software for any terminal other than the authorized Devices.

10.3.2 Equipment of the Customer and of the Users

INVERSE may recommend to the Customer technical prerequisites or certain configurations for using the Software. The Customer and the Users are responsible for complying with these technical prerequisites or recommendations. The Customer and the Users are solely responsible for their Internet connection and for all related costs. Access to the Modules may take place by means of software downloaded onto the terminals of the Customers and of the Users. The Customer and the Users agree that INVERSE may automatically update this software, and these GTC shall apply to such updates.

The Customer and the Users state that they understand that INVERSE cannot be held liable in the event of an interruption of the Internet, of viruses affecting their data and/or software, of any misuse of Account passwords and, more generally, of any damage caused by third parties. The Customer is solely responsible for the use and the implementation of security, protection and backup measures for its equipment, its Content and its software. In this respect, it undertakes to take all appropriate measures so as to protect its Content. The User undertakes not to commit any act that could jeopardize the security of the software platform.

10.3.3 Warranties of the Customer

The Customer shall indemnify INVERSE, as well as its affiliated companies and subsidiaries, their officers, directors, employees and agents, against any claim or demand, including reasonable attorneys' fees, made by a third party as a result of the breach of the GTC, of their misuse of the Modules (including by the Users) or of the violation of any law or of the rights of a third party. The Customer acknowledges that it uses the Software in compliance with the laws and regulations in force. Should INVERSE be held jointly and severally liable in the context of any administrative or judicial proceedings as a result of the improper use of the Software by the Customer and/or the Users, the Customer undertakes to indemnify INVERSE for the entirety of the sums that may be claimed from it.

XI. Intellectual property

11.1 INVERSE's intellectual property

The Software and the Site belong without any limitation to INVERSE. The Customer and the Users are authorized to use the Software in accordance with the GTC, and all rights not expressly granted are reserved. INVERSE's sites and the software developed by INVERSE are original works protected by intellectual property rights and by international conventions. The Customer and the Users warrant that they will not modify, rent, lend, sell or distribute these works, or create derivative works based in whole or in part on them. They undertake not to implement any INVERSE engineering process (reverse engineering), except under the conditions permitted by law. No use of INVERSE's name or trademark may take place without its prior consent. The Customer and the Users acknowledge that INVERSE is the sole owner of its intellectual property rights, and in particular of the Software, and shall at no time contest this ownership or the validity of INVERSE's intellectual property or of the rights attached thereto. The items available via the Modules or on the Site, such as the software, databases, the Modules themselves, the platform, the web pages, texts, photographs, images, icons, sounds, videos and more generally all the information available to the Customers and to the Users, are the property, entirely and exclusively, of INVERSE.

11.2 Intellectual property of the Customers

Neither Party acquires any intellectual property right in the databases of the other, nor in its trademarks, designs, graphics, screens or software. Accordingly, the Customer's Data belongs to the Customer, who nevertheless authorizes INVERSE to use this data, exclusively under the conditions and within the limits provided for by these GTC, and in particular by their articles 6.2 (Obligations relating to the Customer's Content), 7.3 (Content belonging to the Customer and accessible via the Software) and XII (Protection of Personal Data). No use of the trade names, trademarks or logos of the Customer may take place without the prior consent of the Customer.

11.3 Infringement

11.3.1 Warranties of INVERSE

INVERSE warrants to the Customer the quiet enjoyment of the Software and undertakes to indemnify the Customer against any infringement action seeking to restrict or prohibit its use.

In this respect, INVERSE shall bear all costs and expenses, including court costs and attorneys' fees, incurred by the Customer in connection with such an action, as well as the amount of any settlement payments and/or damages that the Customer may be ordered to pay.

The above provisions are subject to the following express conditions:

  • that the Customer has notified INVERSE, within a reasonable time, of the action or the claim or the statement that preceded the dispute;
  • that INVERSE has been able to conduct freely and at its own expense the defense of its own interests as well as those of the Customer, and that, to that end, the Customer has cooperated in good faith in that defense by providing, in due time, all the necessary materials, information and assistance.

11.3.2 Warranties of the Customer

The Customer indemnifies INVERSE (i) against any infringement action relating to the items made available to it of which the Customer is the author and (ii) warrants that it has obtained from third parties all the required authorizations allowing INVERSE to use the items supplied by third parties and made available to INVERSE by the Customer. In this respect, the Customer shall bear all costs and expenses, including court costs and attorneys' fees, incurred by INVERSE in connection with such an action, as well as the amount of any settlement payments and/or damages that INVERSE may be ordered to pay.

This assumption of costs is subject to the following express conditions:

  • that INVERSE has notified the Customer, within a reasonable time, of the infringement action or the claim or the statement that preceded the dispute;
  • that the Customer has been able to conduct the defense of its own interests and that, to that end, INVERSE has cooperated in good faith in that defense by providing, in due time, all the necessary information and assistance.

XII. Protection of Personal Data

12.1 Description and purposes of the processing, data collected

INVERSE collects and processes the data that the Users voluntarily provide in order to access the Software and to use the Software, as well as the data relating to the Users and to traffic, in accordance with its privacy policy and its cookie policy. The persons concerned by the processing are: the Customer, the Customer's employees; the clients, Partners or Suppliers of the Customer.

INVERSE collects the personal data of the Users such as: last name, first name, email address, and their attachment to the organization of the company.

The purposes of the processing are:

  • the creation of the accounts;
  • the provision of the websites and of their various features;
  • the management of the security of the site and of the Software;
  • the management and the follow-up of the relationship;
  • the handling of the requests to exercise the various rights of the Users: rights of access to their Personal Data, rights of rectification, erasure, objection, portability and restriction of the processing.

12.2 Obligations of the Parties: general

The Parties acknowledge that INVERSE will process the Personal Data entered by the Customer in the various Modules, in its capacity as Publisher of the Software, for the sole purposes and under the conditions agreed in the GTC, in order to fulfill the purpose of these GTC and to meet the obligations incumbent upon it.

INVERSE undertakes to process the Personal Data defined in article 12.1 hereof.

In its capacity as data controller, the Customer is responsible for complying with its own legal and regulatory obligations regarding the processing of Personal Data. The Customer acknowledges that the measures implemented by INVERSE under these GTC constitute sufficient guarantees of compliance with the regulations, and the Customer undertakes to comply at all times with the laws and regulations in force in this area.

In its capacity as processor, INVERSE merely follows the documented instructions of the Customer regarding processing, subject to alerting the Customer in the event that the instructions given do not comply with the regulations.

The Parties acknowledge that the performance of the purpose of these GTC and the use of the Modules constitute the Customer's documented instructions. It is specified that any instruction that is not documented in writing, or that does not comply with the regulations, is not taken into account by INVERSE. INVERSE shall immediately inform the Customer if, in its opinion, an instruction constitutes an infringement of this regulation or of other provisions of Union law or Member State law relating to the protection of Personal Data. INVERSE has appointed a DPO who may be contacted at dpo@inversive.fr. It is understood that INVERSE may not be held liable for the decisions taken by the Customer in its capacity as data controller, it being specified that the purpose hereof is not the provision of legal advice. In particular, if the Customer uses the Modules to process Data or categories of Personal Data (such as sensitive data within the meaning of the GDPR), the Customer does so at its own risk, in its capacity as data controller, and INVERSE may not be held liable in the event of a failure to comply with the regulations. The Customer undertakes to alert INVERSE without delay in the event of a change in the Customer's requirements that results in, or is likely to result in, a change in INVERSE's status under the regulations.

12.3 Obligations of the processor

12.3.1 Cooperation and assistance

The Customer acknowledges that the following measures satisfy INVERSE's obligation of cooperation and assistance to enable the Customer to ensure that the processing complies with the regulations, in particular with regard to:

  • breach notifications, which shall be sent by INVERSE as soon as possible after it becomes aware of the said breach (12.3.2 Security and confidentiality);
  • requests to exercise the rights of the Customer's own customers (access, rectification, objection, portability). In its capacity as processor, INVERSE merely assists the Customer to enable it to fulfill its own obligations. Accordingly, INVERSE never responds on the Customer's behalf to requests to exercise rights that are addressed directly to it: in the event that INVERSE were to receive such a request, INVERSE shall forward it to the Customer as soon as possible so that the latter may deal with the action to be taken;
  • the documents and information necessary for the data controller to satisfy its Accountability obligations.

12.3.2 Security and confidentiality

In its capacity as data controller, the Customer determines and complies with the technical and organizational measures relating to the security and confidentiality of the Personal Data processed. The Customer acknowledges that the security measures communicated to it prior to the subscription satisfy the security and confidentiality obligation necessary for the processing to comply with the regulations, and in particular:

  • The Modules and the Customer's Data (application data and files) are hosted in a datacenter in France, and the back-ups in France, Germany and the Netherlands.
  • INVERSE uses the SSL/TLS protocol to encrypt data transfers. This encryption process protects the data by systematically scrambling the information before it is transferred to INVERSE.
  • INVERSE grants access to the Modules and to the Customer's Data only to persons specifically authorized by INVERSE and by the Customer.

With the exception of administrators and developers holding high-level responsibilities, no INVERSE employee has access to the Customer's Data, unless access to that information is necessary for the Subscription or for the performance of the purpose of these GTC. At the request of the Customer or of the Users, and subject to the Subscription to support services, INVERSE may connect remotely to their Accounts, once the User's agreement has been formalized, in order to assist them in configuring or using the Modules.

Each INVERSE employee is bound by an undertaking relating to the protection of Personal Data;

INVERSE shall notify the Customer of any breach of the Personal Data entrusted to it by the Customer, as soon as possible after becoming aware of it, taking into account the notification period allowed to the data controller by Articles 33 and 34 of the GDPR.

INVERSE shall promptly investigate any breach of Personal Data in order to remedy such breach.

INVERSE shall promptly inform the Customer of the corrective measures and of the measures implemented to remedy it.

INVERSE undertakes to assist the Customer in its process of carrying out a privacy impact assessment, within the limits of the processing services and of the information available to INVERSE, without its liability being incurred on that account.

12.3.3 Sub-processing

The Customer accepts that INVERSE may call upon sub-processors acting in its name and on its behalf, in order to assist it in the operations of processing the Customer's Personal Data. INVERSE takes all necessary precautions in the choice of its processors to whom the Personal Data of its Customers are entrusted and informs the Customer of any planned change concerning the addition or replacement of a sub-processor, by any written means of its choosing. The Customer may object to such an addition or replacement by notifying INVERSE thereof in writing within ten (10) days following receipt of the notice of addition or replacement sent by INVERSE. The Customer acknowledges and accepts that the absence of an objection within the aforementioned period is equivalent to its acceptance of a new processor. In the event that the Customer objects to the appointment of a sub-processor on legitimate grounds, the Parties agree that either Party may terminate the Subscription. INVERSE enters into a contract with any sub-processor containing the same obligations as those set out in these GTC, in particular by requiring the sub-processor to process the Customer's Personal Data only in accordance with INVERSE's written instructions. INVERSE remains fully liable towards the Customer for any processing carried out by the sub-processor in breach of the obligations of these GTC.

12.3.4 Audits

If the Customer deems it necessary to carry out an audit to verify the compliance of the Software with the regulations and with these GTC, INVERSE agrees to submit to it under the following conditions:

INVERSE makes available to the Customer, at its request and by email, the documentation necessary to demonstrate INVERSE's compliance with its obligations as processor. If the Customer considers that this documentation does not enable it to demonstrate compliance with the regulations, the Customer shall submit a justified and documented request for an on-site audit, by registered letter with acknowledgment of receipt.

the audit must be carried out by an independent auditor of well-established reputation, not competing with INVERSE's commercial activities. That independent auditor is chosen by the Customer and accepted by INVERSE. The auditor must possess the required professional qualifications and is subject to a confidentiality agreement. The Parties acknowledge that all reports and information obtained in connection with this audit are confidential information. The start date of the audit, its duration and its scope are defined by mutual agreement of the Parties with a minimum notice of 30 business days. The frequency of audits is limited to one audit per year and must not disrupt INVERSE's business. The audit may be carried out only during INVERSE's opening hours. The audit does not include access to information unrelated to the processing carried out in accordance with these GTC, nor physical access to the servers on which the Software is stored. The Customer bears all costs and expenses occasioned by the audit and reimburses INVERSE for all costs incurred for that purpose, in particular the time devoted to the audit on the basis of the average hourly rate of the INVERSE staff who took part in the audit.

12.3.5 Location - Data transfers

The Users' Personal Data are hosted in France. If INVERSE were to transfer Personal Data to service providers established outside the European Union, INVERSE shall first ensure that the transfers benefit from a level of protection equivalent to that of the Union and are accompanied by appropriate safeguards, including those provided for by Articles 45 and 46 of the GDPR, in particular the Standard Contractual Clauses of the European Commission.

12.3.6 Return, destruction of personal data

At the Customer's option and within 30 days of the request sent by the Customer to INVERSE at the end of the Term, INVERSE shall immediately return to the Customer all Personal Data and all copies thereof, or else shall securely delete or destroy the Personal Data.

12.3.7 Record of processing activities

INVERSE undertakes to maintain a record of all categories of activities relating to the processing of Personal Data carried out on behalf of the Customer, containing:

  • the name and contact details of INVERSE and of its sub-processors, those of the Customer and, where applicable, of the Data Protection Officer of the Customer and of INVERSE;
  • the categories of processing carried out on behalf of the Customer;
  • where applicable, transfers of Personal Data to a third country or to an International Organization and the documents attesting to the existence of the appropriate safeguards required by Articles 45 et seq. of the GDPR;
  • a general description of the technical and organizational security measures referred to in Article 32 of the GDPR.

XIII. Security policy

INVERSE undertakes to apply best practices, at the IT, physical and organizational level, to prevent any unauthorized access and any loss or alteration of customer data (in particular personal data). INVERSE also undertakes to correct the security vulnerabilities discovered as soon as possible. INVERSE authorizes neither penetration or security testing nor load testing on the Platform. INVERSE may authorize such tests on a case-by-case basis. The customer must submit a request to that effect to INVERSE's support team. The performance by the customer of one or more tests without agreement may result, without prior formal notice, in: (1) immediate interruption of access to and operation of the Platform until it has been fully verified, in accordance with the provisions of article 1219 of the Code civil, without this entailing any interruption of the payment of the subscription, which shall remain due and shall continue to be invoiced to the customer during the period of interruption (2), or even, at INVERSE's option, the immediate rescission of the contract, without prior formal notice and by the sole fact of the non-performance, automatically and without the intervention of a court, under the terms of the provisions of article 1225 of the Code civil, and (3) the application, including in the event of interruption or rescission, of a penalty, payable by the customer, in the amount of €2,000.00 (two thousand) per unauthorized test. This penalty clause does not prevent INVERSE from claiming in court from the customer compensation for the entirety of the loss that the unauthorized test or tests would cause it, if that loss were to prove greater than the amount of the penalty clause.

XIV. Interoperability

In accordance with article L.122-6-1 of the Code de la propriété intellectuelle, the Customer may obtain information from INVERSE on the interoperability of its Software by sending its request by registered mail to: INVERSE SAS, 58 AV DE WAGRAM 75017 PARIS 17.

INVERSE shall have a period of two (2) months to send the requested information to the Customer. The information shall be communicated for the sole purpose of fulfilling its legal obligations. Under no circumstances may this information be provided by the Customer to a third party, even free of charge.

XV. Subcontracting

Without prejudice to the provisions of article 12.3.3, INVERSE reserves the right to call upon subcontractors to assist it in the performance of the purpose of these GTC and in the recovery of the sums owed by the Customer.

XVI. Miscellaneous

16.1 Non-solicitation of personnel

The Customer undertakes not to hire or solicit the hiring or the services (in any form whatsoever), for itself or for a third party, directly or indirectly, of any employee of INVERSE (that is to say, any person employed by INVERSE on the day the Subscription is entered into, or who would enter into an employment contract with INVERSE during the Term), or to induce any INVERSE employee to cease the duties they perform or will perform within INVERSE. This obligation shall end twelve (12) months after termination of the Subscription for any reason whatsoever. In the event of a breach of this article, the Customer undertakes to pay INVERSE, as a penalty clause, a sum equal to twelve (12) months of the monthly salary (after deduction of employer and employee social security contributions) paid by INVERSE to the employee concerned on the date on which the breach of the obligation is established. This penalty shall be due for each INVERSE employee hired by the Customer or whose services are solicited by the Customer in any form whatsoever. In accordance with article 1228 of the Code civil, INVERSE may seek specific performance of this obligation instead of claiming payment of this penalty clause.

16.2 Confidentiality

"Confidential Information" means, without this list being exhaustive, all information and data communicated by one Party to the other Party, in connection with the performance of the Subscription, in writing and/or orally, in particular in the form of graphics, drawings, plans, reports, customer lists, price lists, results, minutes of meetings, instructions and other items in any form whatsoever. Each Party undertakes in its own name (and in the name and on behalf of its corporate officers, employees and subcontractors) to keep the Confidential Information strictly confidential, using the same means and processes as those used for its own confidential information.

This confidentiality obligation does not cover Confidential Information:

  • which is in the public domain on the date it is communicated, nor information which has entered the public domain after that date (provided that this does not result from a breach of the GTC);
  • which has been communicated to a Party on a non-confidential basis by a source other than the other Party, provided that this is not in breach of a confidentiality agreement or of the GTC;
  • which a legislative or regulatory provision, a court decision or any authority requires to be disclosed.

16.3 No right of withdrawal

In accordance with article L.121-16-1 III. of the Code de la consommation, professionals do not benefit from the right of withdrawal for contracts concluded at a distance.

16.4 Contact

Customers and Users may send their requests to contact@inversive.fr or to the postal address INVERSE SAS, 58 AV DE WAGRAM 75017 PARIS 17 (France). Customers and Users may report abuse, inappropriate content, privacy complaints or, more generally, any breach of the law by a third party by sending a notification to INVERSE with the following information:

  • Date of the notification;
  • Last name, first name, occupation, address, nationality, date and place of birth (and for a company: legal form, name, address and its representative);
  • A description of the facts and of their location;
  • The reason for the notification (with a legal explanation);
  • A copy of the letter sent to the author of the content, or evidence that this author cannot be contacted.

16.5 Force Majeure

No Party shall be liable for any failure or delay in performance caused by an event of Force Majeure within the meaning of article 1218 of the Code civil. In addition, the Parties agree that the following constitute an event of Force Majeure: fires, epidemics, pandemics and public health states of emergency, floods, natural disasters, earthquakes, interruption of Internet connections by the access provider, acts of vandalism and cyber-attacks, strikes, lock-outs. In such a case, the obligations of the Parties shall be suspended from the notification of this exonerating cause by one of the Parties to the other Party, and this until it ceases. Should such circumstances continue for a period exceeding fifteen (15) days, the Parties agree to enter into discussions with a view to amending the terms of their respective commitments. If no agreement or alternative were possible, these commitments may then be terminated without damages, by simple written notification by registered letter with acknowledgement of receipt, without indemnity or notice period.

16.6 Severability, waiver, invalidity

The GTC and the order form constitute the entire agreement between Customers and INVERSE regarding the Subscription. No waiver by INVERSE of any of its obligations shall be regarded or construed as a waiver of the benefit thereof. If one or more provisions of the GTC are declared invalid, the others shall retain their full force and effect. In that event, the Parties shall, if possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose of the GTC.

16.7 Relationship between the parties

The GTC may under no circumstances be regarded as establishing between the Parties a de facto partnership or an undisclosed partnership, or any other situation giving rise between them to any mutual representation or joint and several liability towards third parties. The GTC shall not create any relationship of subordination between the Parties, which retain their full and complete autonomy with respect to one another.

16.8 Intuitu personae

Customers and Users are strictly prohibited from assigning all or part of their rights and obligations under the GTC.

16.9 Survival of articles

Articles IX, X, XI, XII, XIV, XVI, XVII, XVIII shall survive the expiry or termination of the Subscription for any reason whatsoever.

16.10 Ethics and sustainable development

The Parties declare that they comply with the principles upheld by the International Labour Organization and with their applicable employment law legislation, that they take part in risk prevention focused on workplace safety and, more generally, that they comply with the applicable legislation on the health and safety of workers, that they adhere to the principles of environmental protection and control the consequences of their activity on the environment, and that they take part in the fight against corruption.

XVII. Agreement on evidence

By express agreement, the Parties acknowledge that the following have evidential value:

  • Data recorded and time-stamped on INVERSE's systems
  • The computer records of the operations carried out by the Customer on its interface.

XVIII. Governing law

The GTC are governed by French law. The effective date of the GTC is August 31, 2026. In the event that a translated version of the GTC conflicts with the French version, the French version shall prevail.

Within the limits provided by applicable law, any dispute as to its validity, its interpretation or its performance shall be submitted to the exclusive jurisdiction of the courts having jurisdiction over the registered office of INVERSE, including in the event of an action on a warranty or of multiple defendants. In the event of a dispute relating to the formation, the performance and the interpretation hereof, the Parties agree to submit, prior to any legal action, to an amicable conciliation procedure to take place between the operational representatives of each Party. To that end, the Parties shall meet within ten (10) working days following receipt of the registered letter setting out the disagreements.

If no agreement can be reached at the operational level, the Parties shall refer their dispute to their respective executive management.

This Contract is governed by French law.

Failing an amicable settlement as defined above, any dispute relating to the application, the performance or the interpretation of the Contract shall, by express agreement, be brought before the Tribunal de commerce de Paris.

SPECIAL TERMS AND CONDITIONS OF THE PLATFORM (SaaS)

I. Availability rate

The availability of the services is measured in outage minutes over periods of 30 (thirty) days. It is at least equal to 99%, excluding the maintenance or update periods specified below. Access to the platform is carried out from the devices supported by the solution and by means of the credentials provided by INVERSE through an operational internet connection.

II. Support and maintenance, update and correction operations

2.1 Intervention levels

Support is broken down into three levels in order to optimize the defect resolution process. The Parties each undertake to appoint a manager within their respective organizations who will be the main point of contact for maintenance and support. The Customer undertakes to use only the maintenance and support tools recommended to it by INVERSE. The Customer undertakes to pass on to INVERSE all the information it has gathered during level 1 maintenance.

Level 1: Initial contact

Level 1 is the first stage of the maintenance process; it is carried out by the Customer. The Customer will make an initial diagnosis and perform a set of key basic maintenance steps. If, despite these actions being carried out, the problem is not resolved, the Customer will then escalate the maintenance ticket to level 2. In this respect, the Customer must be able to prove that all standard procedures have been performed. Failing this, INVERSE will return the maintenance ticket to level 1.

LEVEL 1 KEY STEPS

  • Receipt of the customer request
  • Opening of tickets
  • Description of the problem
  • Initial diagnosis
  • Standard maintenance actions
  • Possible transfer to hardware maintenance
  • Receipt of any documents (photos and description of the bug)
  • Closing of the ticket or escalation to Level 2

Level 2: In-depth diagnosis

Once the ticket has been received by the INVERSE teams, they will enter a phase of assessing the problem that could not be resolved at level 1.

INVERSE undertakes to carry out the in-depth diagnosis within the following timeframes from the opening of the ticket.

  • CRITICAL: Problem preventing use of the platform, with no fix or workaround (acceptable and easily usable by users): 24 working hours
  • MAJOR: Problem affecting one or more important features of the software but not preventing operation of the platform, even if degraded: 48 working hours
  • MINOR: So-called "convenience" problem with no impact on the key features of the platform: 5 working days

The main objectives of this diagnosis will be to identify the source of the problem and the solution to be provided, as well as to determine the level of criticality.

If Hardware maintenance is required, INVERSE will transfer the request to hardware maintenance, provided that the hardware was sold by INVERSE.

LEVEL 2 KEY STEPS

  • Diagnosis: software or hardware
  • Identification of impacted item(s)
  • Assessment of criticality
  • Possible transfer to hardware maintenance
  • Closing of the ticket or escalation of the ticket to level 3

Once the problem has been identified and the type of intervention defined, the ticket then moves to level 3, which involves an intervention by the INVERSE teams.

Level 3: Maintenance and intervention

Level 2 will have enabled INVERSE to determine how to intervene and whether or not the problem arises from normal use of the software.

Level 3 consists in resolving the problem by intervening remotely via the maintenance tools.

LEVEL 3 KEY STEPS

  • Remote intervention
  • Software fix
  • Creation of a patch

Maintenance timeframes depend on the criticality and on the Customer's ability to use the software normally. These timeframes start to run when the ticket is opened at level 3.

  • CRITICAL: 2 working days
  • MAJOR: 5 working days
  • MINOR: As part of the next release scheduled on the roadmap

2.2 Maintenance, update and correction operations

INVERSE may temporarily interrupt access to the Platform and its operation in order to carry out maintenance or update operations: 1) quarterly, at the time when user traffic is generally lowest, subject to 15 (fifteen) working days' notice, without the interruption exceeding 4 (four) hours; 2) at any time, in an emergency, informing the customer as soon as possible.

INVERSE may also interrupt access to the Platform and its operation in order to correct any operating anomalies notified to it by the customer and according to their level of criticality. INVERSE will regularly inform the customer of the measures taken. In order to facilitate and improve the handling time of any operating anomalies, INVERSE reserves in this respect the possibility of recording any use made of the Platform, in particular by the customer.

III CONTRACTUAL LIMITATIONS

3.1 Storage limit

Storage limits apply according to the number of licenses held by the Customer.

  • Between 1 and 49 licenses: 40 GB
  • Between 50 and 249 licenses: 60 GB
  • Between 250 and 499 licenses: 80 GB
  • Above 500 licenses: 100 GB

IV - SPECIFIC FEATURES AND EXCLUSIONS OF LIABILITY IN THE CONTEXT OF PERPETUAL LICENSES

4.1 Definition of the concept of a "perpetual" or "Lifetime" license

The perpetual ("Lifetime") license grants a non-exclusive right to use the software for the entire commercial lifetime of the product used by the customer. The license in no way constitutes a commitment to maintain the offer or to operate the service indefinitely.

4.2 Scope of the license: Maintenance / Support

The license gives access to the version of the software existing on the day of the order, as well as to minor bug fixes. It excludes dedicated technical support, telephone assistance, major functional developments and future paid versions, which must be the subject of a separate maintenance or services contract.

4.3 End of Life clause (End of Life - EOL)

In the event of discontinuation of marketing, withdrawal of the product from the catalog or modification of the technical architecture by the publisher, INVERSE reserves the right to terminate the service subject to 90 days' written notice. No indemnity or refund, even prorata temporis, may be claimed.

4.4 Technical and ecosystem obsolescence clause

The software operates in a specific environment at the time of sale (operating systems, VR/AR headsets in the case of the Inversive solution. The compatibility of the software is guaranteed only on the system configuration and the hardware specified on the day of signature. INVERSE does not guarantee that the software will continue to operate following future changes to operating systems, third-party hardware or third-party infrastructure building blocks.

4.5 Usage pressure and limitation of liability

Under no circumstances may INVERSE be held liable for indirect damages, loss of data or loss of business. If the service provider's liability were to be established, the amount of damages shall be strictly capped at the sums actually paid by the Customer for the acquisition of this license.

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